Prompt and effective emergency response -- by the fire service, law enforcement, emergency medical services, and other entities -- depends on reliable emergency services communications. NFPA 1221,
Standard for the Installation, Maintenance, and Use of Emergency Services Communications Systems covers all aspects of service delivery, from receiving calls to dispatching emergency units to the correct location in the appropriate time period. It provides procedural and physical criteria for the installation, performance, operation, and maintenance of public emergency services communications systems and facilities.
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